Privacy Policy

Last Updated: 1st January 2025 | Website: https://soluma.in

Accuspeed Solutions Pvt Ltd ("SOLUMA", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit soluma.in or place an order with us.

1. Information We Collect

We may collect the following information:

Name, email address, phone number
Billing and shipping address
Payment details (processed securely by third-party payment gateways — we do not store card information)
Order history and purchase records
Device information, IP address, and browsing behaviour (via cookies)

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and invoices
To provide customer support
To send promotional communications (with your consent)
To improve our website and services
To comply with legal obligations

3. Cookies

We use cookies to enhance your browsing experience. Cookies may include essential, analytics, and marketing cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Payment processors to complete transactions securely
Logistics and courier partners to deliver your orders
Email and marketing service providers
Legal or regulatory authorities when required by law

All third parties are bound by confidentiality and data protection obligations.

5. International Data Transfers

As we ship worldwide, your data may be processed in countries outside India. We ensure appropriate safeguards are in place to protect your information.

6. Data Retention

We retain your personal data as long as necessary to provide our services, fulfil legal obligations, and resolve disputes. When no longer needed, data is securely deleted or anonymised.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Object to processing for marketing purposes
Withdraw consent at any time

To exercise any of these rights, contact us at info@soluma.in

8. Data Security

We use SSL encryption and secure servers to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

10. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

Accuspeed Solutions Pvt Ltd (SOLUMA)
Office No. 1308, 13th Floor, Friends Business Bay, LT Rd,
Borivali West, Mumbai, Maharashtra 400092, India
Phone: +91 8655903561
Email: info@soluma.in
Website: https://soluma.in