Terms & Conditions | SOLUMA

Terms & Conditions

Last Updated: 1st January 2025  |  Website: https://soluma.in

These Terms and Conditions govern your use of the website https://soluma.in and any purchases made from SOLUMA, operated by Accuspeed Solutions Pvt Ltd. By accessing our website or placing an order, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.

1. About Us

SOLUMA is a brand of Accuspeed Solutions Pvt Ltd, registered in India. Our registered office is at Office No. 1308, 13th Floor, Friends Business Bay, LT Rd, Borivali West, Mumbai, Maharashtra 400092, India. Contact: info@soluma.in

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. SOLUMA reserves the right to refuse service to anyone at its sole discretion.

3. Products

All products listed on soluma.in are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only. Actual product colour and appearance may vary slightly due to screen settings and photography.

4. Pricing

All prices are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without notice. We are not responsible for pricing errors. In case of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders & Payment

  • All orders must be placed through our website: https://soluma.in
  • We accept all major online payment methods including credit/debit cards, UPI, net banking, and digital wallets
  • Cash on Delivery (COD) is available. We also accept all major online payment methods including credit/debit cards, UPI, net banking, and digital wallets.
  • An order is confirmed only after successful payment and receipt of a confirmation email
  • We reserve the right to cancel any order suspected of fraud or misuse

6. Shipping & Delivery

  • We currently deliver within India only
  • Delivery timelines vary by location and are estimates only — not guaranteed dates
  • Domestic (India): Typically 5–7 business days
  • International: Typically 10–21 business days depending on destination and customs
  • Shipping charges are calculated at checkout based on delivery location and order weight
  • Customs duties, import taxes, or other local charges (for international orders) are the sole responsibility of the customer
  • SOLUMA is not responsible for delays caused by customs clearance or third-party courier services

7. Returns & Refunds

Please refer to our Refund Policy for complete details on returns, exchanges, and refunds.

8. Intellectual Property

All content on this website — including text, images, logos, product names, graphics, and design — is the property of Accuspeed Solutions Pvt Ltd and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Post or transmit harmful, offensive, or misleading content
  • Attempt to gain unauthorised access to our systems
  • Use automated tools to scrape or crawl the website

10. Limitation of Liability

SOLUMA and Accuspeed Solutions Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability in any case shall not exceed the amount paid for the specific order in question.

11. Disclaimer

SOLUMA products are Ayurvedic skincare products. They are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary from person to person. Please perform a patch test before use. If you have a skin condition or allergy, consult a dermatologist before use.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of this website or our products shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the revised terms.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Accuspeed Solutions Pvt Ltd (SOLUMA)
Office No. 1308, 13th Floor, Friends Business Bay, LT Rd,
Borivali West, Mumbai, Maharashtra 400092, India
Phone: +91 8655903561
Email: info@soluma.in
Website: https://soluma.in